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56th Comptroller Squadron

Due to COVID-19 the finance customer service lobby is closed until further notice. Our customer service hours remain the same 0830-1500. You may submit an inquiry via our Customer service Portal (https://usaf.dps.mil/TEAMS/saffmCSP/portal/SitePages/Home.aspx) or contact us via phone at DSN: 856-7028 or Comm: 623-856-7028.  Appointments can be scheduled as needed.  For emergencies, please contact your First Sergeant.

For the latest information regarding COVID-19 and potential entitlements, please go to the Air Force myPers Website

56th Comptroller Squadron Key Personnel

Lt Col Kristen Schnell SMSgt Ju Anna McWilliams MSgt Harlyn Johnson
Commander Superintendent First Sergeant
623-856-7007 623-856-4924 623-856-7399

56 CPTS Customer Service Office

The financial services office provides pay and travel related customer service support to military and civilian employees at Luke AFB. 

Hours: Mon/Tue/Thur/Fri 0830-1500 (*see note at top of page regarding COVID-19 ops)

             Wed 0830-1300

             Appointments available upon request.

 

Contact Information: 

DSN: 856-7028

Comm: 623-856-7028

Email: 56CPTS.FMFCCUSTOMERS@us.af.mil

Customer Service Portal: https://usaf.dps.mil/TEAMS/saffmCSP/portal/SitePages/Home.aspx

Address: 

Block House, Building 1150

7383 N. Litchfield Rd, Ste 1138

Luke AFB, AZ 85309-1512

 

MyPay Password resets: In order to protect our customers and their financial information, all MyPay password resets MUST be done in person.  Please call our customer service line at 623-856-7028 to schedule an appointment.

 

GTC Information: To be placed on mission critical status or request a GTC limit increase, please contact your unit’s Agency Program Coordinator (APC). For increases beyond $15K, please have your unit's APC complete the GTC Credit Limit Increase form and forward it to the base APC for further processing. 

GTC Credit Limit Increase Form

 

DTS Information: If you encounter issues with your DTS voucher, please work with your unit’s ODTA.

Customer Service Actions (In-Processing, Out-processing, separations, retirements, and deployments)

In-Processing:

Members attend a joint MPF/CPTS In-processing briefing on Tuesdays or Fridays at 0745 in Building 1150 (Block House) room 1146.  We will walk through completing the PCS voucher and other related documents.  Each member will receive a one-on-one voucher review prior to leaving.  Please make sure you bring all receipts with you, and to speed up your time in the briefing, you can complete the below packet prior to the briefing.

PCS In-Processing Packet

Financial In-Processing Brief

 

Out-processing, Separations, and Retirements:

For Out-processing, Please fill out the top portion of the form, attach with a copy of your PCS orders along with any amendments if applicable, and send to our org box 56CPTS.FMFCCUSTOMERS@us.af.mil.

Out-Processing 101 Brief

Out-Processing Checklist: Please complete and return to Finance with a copy of your PCS travel orders.

For Retirement and Separations briefs are held by appointment only. Members can call DSN: 856-7028 or Comm: 623-856-7028 to schedule appointments or submit a request via our customer service portal. 

Fill out the entire packet and return it to our org box along with your separation/retirement orders and your final out date with MPF to schedule your separation briefing with us.

We CAN NOT give you a leave authorization number until you complete your briefing with us, and you will not be able to final out with MPF without the leave authorization number. 

We CAN NOT do anything without your separation/retirement orders.

Separation Retirement Checklist

 

Deployments:

Below is a brochure which highlights some of the potential entitlements you could receive depending on your location, and length of deployment.  Your deployed Finance Office will be able to assist you with starting any of these entitlements.

Upon return from a deployment, please complete your voucher in DTS.  If you have any questions or issues, please contact your unit’s ODTA.  If issues continue, appointments can be set up through your ODTA with CPTS to complete the voucher.

Deployment Trifold

Common Finance Forms

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